- Ship discharging and loading operations

Our head office continuously tracks discharging operations and generates discharging reports through CDEP (Canalship Discharging Evaluation Program). These discharging reports are distributed to receivers and the network of involved parties regularly.

The reports contain useful information such as the discharged quantities per hour, three-day weather forecast report, percentage and ‘MT’ units of cargo remain on board and discharged amounts, estimated completion time of discharging.

- Roll-on Roll-Off operations

Our operations team is always available on port to support in RoRo discharging and loading operations. We arrange for backing related to discharging operations such as : notice of arrival, summary calculation, ramp calculating and berthing prospects, ship inspection, formalities for passengers drivers and other personnel, the distribution of vessel forms, and the discharging operations according to stability measures; and related to loading operations as we do : truck parking arrangements, manifests control, cargo B/L, tracking of IMDG code, tickets distribution, loading according to plan with field coordination, inspection of vessel, closure of summary declaration, and forwarding the documents to the next port.

Our team for loading and discharging operations usually consists of officers off and on board, ramp officers, field coordination team, and an emergency situation team (towing team/ship crew), all with two-way radio communication to ensure better communication for operation.

- General Cargo Operations

Provision for general cargo operations had always been one of the largest shares in our business, through it we provide full support related to preparation of readiness notices, endorsed B/L be it originals or copies, draft survey reports, weight bridge lists, statement of facts, the master receipts (quality certificate, commercial invoice, packing list, Euro 1 ATR), mate receipt, and the cargo manifest.

- Port Berthing Planning

Notice of arrival messages as well as the services requested prior to vessel’s arrival are forwarded to ports and under ISPS Code; the parties are notified of the vessel acceptance status (depending on berthing schedule, port congestion etc.), planned dock number and any other information determined by port management.

In case of long-wait expectations before berthing due to port congestion, our head office will contact nearby ports and provide information about alternatives for receivers.

- Canalship Boarding Team

For the vessels that need to drop anchor at anchorage areas due to port congestions or other reasons, our boarding team is the first unit to make a physical contact with the vessel.

Following instructions given by our operations department, our team immediately provides support upon vessel’s arrival to anchorage area, at the right time to make it possible finalize the needed work, after the customs arrival control has been completed by local authorities with the assistance of our boarding team.